Has TripAdvisor lost its relevance?
As a restaurateur with two businesses listed on TripAdvisor, we noticed a change when Priceline bought TripAdvisor. Apart from the modernised interface, the slight colour change and a few other updates, the biggest change I noticed as a business owner was the introduction of paid-for listings. It’s a clear revenue grab by the behemoth that separates regular listings from premium advertisers, who can now choose their preferred review and preferred photos to be seen by visitors to the site. In essence, the introduction of a 2-tier model which directly promotes paying businesses over everybody else. Even the spirit of objective reviews (which left the platform long ago) is now duly…
Hospitality wages ’62p higher than national living wage’
The hospitality industry’s average hourly pay of workers outstrips the national living wage (NLW) by 62p, a global software provider (Fourth Analytics) for the leisure and hospitality industries has claimed. It’s important to remember that this is across the whole industry including large chains who quote wages as inclusive of tips who guarantee a wage of £9.50 per hour (for example), but this is actually £7.50 plus tips (having spoken to a few employees of said chains who have applied for work at my Lebanese restaurant). In my experience, the majority of operators still work on an NLW basis plus tips. Read More.
BUILDING A SUCCESSFUL RESTAURANT
