Deliveroo is one of the market giants in the food delivery sector. The delivery market hasn’t changed massively over the last couple of years and has been more about consolidation with the ‘Big 3‘ taking…
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Another Year, Another Restaurant Scam
In the restaurant business, we learn about hospitality. We learn about finance. We learn about marketing. We learn (a lot) about operations as there are so many variables. But we learn – often the hard way – about fraud.
Why we left Quandoo
Quandoo was born in Germany and set out to ‘disrupt’ the restaurant reservations space since competitors like Open Table were charging a fortune for the service. That’s what they told us when we signed up…
The Employers’ Problem: Some Hospitality Staff Just Don’t Care
I’ve been running restaurants for a little over 10 years now (at the time of writing) and employees have always been a fickle bunch; here today, gone the next. It’s a sad fact of the industry that…
Should Restaurants Charge Cakeage?
Would you bring your own food to a restaurant? There are two, sometimes conflicting, rules in the restaurant business: The restaurant’s duty is to create memorable experiences for the guest The restaurant makes and sells…
Louis Roederer Cristal Champagne Scam
Looks like there is a scam going around the email for this grand marque champagne. If you get an email like the one below, ignore it unless you want to lose a lot of money…