In the restaurant business, we learn about hospitality. We learn about finance. We learn about marketing. We learn (a lot) about operations as there are so many variables. But we learn – often the hard way – about fraud.
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Why we left Quandoo
Quandoo was born in Germany and set out to ‘disrupt’ the restaurant reservations space since competitors like Open Table were charging a fortune for the service. That’s what they told us when we signed up…
The Employers’ Problem: Some Hospitality Staff Just Don’t Care
I’ve been running restaurants for a little over 10 years now (at the time of writing) and employees have always been a fickle bunch; here today, gone the next. It’s a sad fact of the industry that…
Should Restaurants Charge Cakeage?
Would you bring your own food to a restaurant? There are two, sometimes conflicting, rules in the restaurant business: The restaurant’s duty is to create memorable experiences for the guest The restaurant makes and sells…
Louis Roederer Cristal Champagne Scam
Looks like there is a scam going around the email for this grand marque champagne. If you get an email like the one below, ignore it unless you want to lose a lot of money…