Have you ever been to the doctor or the dentist?
You arrive a couple of minutes before your appointment only to be greeted with a smile and told that there has been a bit of a delay and you’ll need to wait for your appointment. Or you could come back another day.
And you’re only the second booking.
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Answer by Maxwell Arnold, former sous chef, restaurant manager, waiter, and busboy, on Quora:
The relationship between a server and a customer can feel like an adverse one at times. Quite often, this is because the two parties simply misunderstand each other. I benefit from the experience of both working as a server, and being someone who dines out on the regular – so I understand what the dynamic is like from both sides.
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According to the Telegraph, these are the ‘top 35 most irritating restaurant faux-pas’. They go on to say …
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Would you bring your own food to a restaurant?
There are two, sometimes conflicting, rules in the restaurant business:
Is our moral compass as a species broken, or being rapidly redesigned?
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In short: Customers.
I read this piece in February’s Restaurant magazine by Tony Naylor and couldn’t help but want to share it with you.
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