Have you ever been to the doctor or the dentist? You arrive a couple of minutes before your appointment only to be greeted with a smile and told that there has been a bit of…
Posts TaggedEtiquette
If you want better service in a restaurant, respect these five unwritten rules
Answer by Maxwell Arnold, former sous chef, restaurant manager, waiter, and busboy, on Quora: The relationship between a server and a customer can feel like an adverse one at times. Quite often, this is because…
The Top 35 Restaurant Etiquette Fails
According to the Telegraph, these are the ‘top 35 most irritating restaurant faux-pas’. They go on to say … If you’re reading this while dining at a restaurant, well, you’re beyond help. But the rest…
Should Restaurants Charge Cakeage?
Would you bring your own food to a restaurant? There are two, sometimes conflicting, rules in the restaurant business: The restaurant’s duty is to create memorable experiences for the guest The restaurant makes and sells…
The TripAdvisor Generation
Is our moral compass as a species broken, or being rapidly redesigned? It’s difficult to point a finger and identify any singular incident. Many have suggested that changes in the family group or changes in…
What is the restaurant industry’s big problem?
In short: Customers. I read this piece in February’s Restaurant magazine by Tony Naylor and couldn’t help but want to share it with you. You join me in A Very Good Restaurant. A waiter is…