So, you thought it was safe to go out? Well, from April 12 in the UK people will be allowed to dine and drink outside pubs, bars and restaurants in the UK. But, every single…
Posts TaggedRestaurant
Ask me Anything for Q&A Chewsdays
New for 2021. Ask me Anything. Every Tuesday – time and questions permitting – I will answer your burning restaurant-related questions. This may be via my newsletter, as a post on this blog, a quick-fire response…
What the 4 Tiers Mean for Hospitality
Last weekend, the government introduced a new Tier 4 and placed 16 million people in the south-east of England into this tier. The new, stricter tier was announced because of a new COVID mutation which…
Guide to re-opening restaurants from July 4th
The government published its guidance for re-opening restaurants and hospitality businesses to open safely from 4th July in the UK. This is a revised version of the document which runs to 43 pages. You can…
Building a Better Restaurant Website
A few of you may know that I come from an IT background and spent about 14 years in the web and eCommerce space before opening my first restaurant 13 years ago. I still manage…
The Post-COVID Restaurant
In the UK we have just been told it would be another 6 weeks (at best) before restaurants will be permitted to have dine-in guests (July 2020). It’s been 6 weeks since the COVID ‘lockdown’…
Types of Restaurant Finance
There is one key driver in the restaurant business – cash flow. If the cash is not flowing, the restaurant is not growing. And from time-to-time, you need an injection of money into the restaurant…
Restaurant Reservations; Why Timing is Everything
Have you ever been to the doctor or the dentist? You arrive a couple of minutes before your appointment only to be greeted with a smile and told that there has been a bit of…
Runner, Waiter, Host. What’s the difference?
There are thousands of books and blog posts written about being a waiter/waitress or server in a restaurant. These range from tips on how to do the job, to how to excel, to mistakes to…
Another Year, Another Restaurant Scam
In the restaurant business, we learn about hospitality. We learn about finance. We learn about marketing. We learn (a lot) about operations as there are so many variables. But we learn – often the hard way – about fraud.