The government published its guidance for re-opening restaurants and hospitality businesses to open safely from 4th July in the UK. This is a revised version of the document which runs to 43 pages. You can…
Posts TaggedRestaurant
Building a Better Restaurant Website
A few of you may know that I come from an IT background and spent about 14 years in the web and eCommerce space before opening my first restaurant 13 years ago. I still manage…
The Post-COVID Restaurant
In the UK we have just been told it would be another 6 weeks (at best) before restaurants will be permitted to have dine-in guests (July 2020). It’s been 6 weeks since the COVID ‘lockdown’…
Types of Restaurant Finance
There is one key driver in the restaurant business – cash flow. If the cash is not flowing, the restaurant is not growing. And from time-to-time, you need an injection of money into the restaurant…
Restaurant Reservations; Why Timing is Everything
Have you ever been to the doctor or the dentist? You arrive a couple of minutes before your appointment only to be greeted with a smile and told that there has been a bit of…
Runner, Waiter, Host. What’s the difference?
There are thousands of books and blog posts written about being a waiter/waitress or server in a restaurant. These range from tips on how to do the job, to how to excel, to mistakes to…
Another Year, Another Restaurant Scam
In the restaurant business, we learn about hospitality. We learn about finance. We learn about marketing. We learn (a lot) about operations as there are so many variables. But we learn – often the hard way – about fraud.
Why we left Quandoo
Quandoo was born in Germany and set out to ‘disrupt’ the restaurant reservations space since competitors like Open Table were charging a fortune for the service. That’s what they told us when we signed up…
State of the UK Restaurant Market (2017)
This has been based on the excellent piece on PwC about the restaurant sector at the end of 2017, with additional commentary from me based on developments in 2018 and my view of the market…
The Employers’ Problem: Some Hospitality Staff Just Don’t Care
I’ve been running restaurants for a little over 10 years now (at the time of writing) and employees have always been a fickle bunch; here today, gone the next. It’s a sad fact of the industry that…